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This includes localized content and customer support, making it easier for non-English speaking players jest to navigate and enjoy the platform. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led owo a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our układ following this confirmation. The player from France requested a withdrawal after winning but was told to first meet wagering requirement. After meeting the requirement, the player’s withdrawal has been pending for a day, despite the casino promising instant withdrawals.
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The player asserted that he only used ów kredyty account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy on multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness to provide evidence of her claims.
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Operating since 2018, Hell Spin Casino Australia has succeeded in the Australian gambling scene and worldwide. Even though our casino is relatively new, you can find a huge collection of 4000 games from renowned software providers such as Betsoft, NetEnt, Yggdrasil, etc. You can choose the payment method that is the most secure and safe option in the gaming industry.
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However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Florida had requested a withdrawal prior jest to submitting this complaint. However, the Complaints Team had advised him owo wait for at least 14 days after requesting the withdrawal, as it państwa usual for withdrawals to take some time to process. This delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. The player from Ecuador had reported that his przez internet casino account had been blocked without explanation after he had attempted owo withdraw his winnings. He had claimed that the casino had confiscated his funds amounting owo $77,150 ARS, alleging violation of terms and conditions.
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However, the player did not respond owo our messages, leading us owo reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process. The Complaints Team extended the response time for the player jest to provide necessary information, but ultimately, due owo a lack of response, the complaint was rejected.
